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Creating a CNAME

Updated

Creating a CNAME record is vital to your success as a white label account as it is an opportunity to show your branding. You will need two CNAMEs - one for your admin site URL and another for your customer site URL. To add a CNAME record, you need to log in to your website's host control panel and find the area where you can configure your DNS zone. From there, you should see an option to "Add a Record" or a similar selection to create a CNAME record. Below, we have instructions for GoDaddy, HostGator, Namecheap, and Intuit.

 

Creating a CNAME Record with GoDaddy.com:

  1. Log in to your account at www.godaddy.com and click the "My Account" tab.
  2. Under the "Domains" header, find the domain you'd like to use. Click "Advanced Details" to the right of this domain.
  3. Under the DNS Manager header, click "Launch."
  4. In the CNAME (Alias) section, click "Quick Add." If you've already created a CNAME record for the address, you can click anywhere in the existing CNAME record's row to edit.
  5. In the new row that appears, enter the following information:
    • Under "Host" enter: login.YOURDOMAIN.com
    • Under "Points to" enter: whitelabel.textingline.com
    • TTL: Leave the TTL value to the default selection.
  6. At the top or the bottom of the page, click the "Save Zone File" button.
  7. Click "OK" in the pop-up.

Congratulations! Your CNAME record is now configured to point to SMS Factory's Platform.
Keep in mind that changes to DNS record settings may take up to 24 hours.

 

Creating a CNAME Record with CPanel\HostGator:

  1. Log into cPanel and click the "Simple DNS Zone Editor" icon.
  2. Select the domain name you'd like to use from the drop-down menu.
  3. Under "Add a CNAME Record," fill in the following information:
    • Name: login.YOURDOMAIN.com
    • CNAME: whitelabel.textingline.com
  4. Click 'Add Record'

Congratulations! Your CNAME record is now configured to point to SMS Factory's Platform.
Keep in mind that changes to DNS record settings may take up to 24 hours.

 

Creating a CNAME Record with Namecheap:

  1. Click here to follow the steps from Namecheap's knowledge base.
  2. For step 6, under "Host," type login or admin
  3. For step 6, under "Value," type whitelabel.textingline.com

Congratulations! Your CNAME record is now configured to point to SMS Factory's Platform. Keep in mind that changes to DNS record settings may take up to 24 hours.

 

Creating a CNAME Record with Intuit:

  1. Log in to your account at www.intuit.com.
  2. Click on the “Domains” tab on the left.
  3. Click on “Manage your Websites Domains.”
  4. Click on "Advanced DNS Settings."
  5. You will be redirected to the Domain Manager page - Click "Edit."
  6. Under "CNAME" click “Add a new CNAME.”
  7. Under "Host Column" enter sub-domain name here - for example, login.
  8. Under “Points To” enter the destination, whitelabel.textingline.com
  9. Save all changes

Congratulations! Your CNAME record is now configured to point to SMS Factory's Platform. Keep in mind that changes to DNS record settings may take up to 24 hours.

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